SERVICES
Build Trust with Stream Companies Reputation Management
Protect your online reputation, strengthen customer trust, and improve local visibility with Stream Companies’ fully managed reputation management solution.
Why Reputation Management Matters
Your online reputation influences where customers choose to do business. Online reviews play a critical role in purchasing decisions, while active review management can help strengthen your local search visibility. A strong reputation builds trust, establishes credibility, and helps your business stand out before customers ever contact your team.
Reputation Management is also increasingly becoming more and more important to the evolving SEO landscape and AI search visibility. Google, ChatGPT, and other AI agents scan through reviews to pull out relevant information for those searching for local dealerships. By having a large review volume with mostly positive reviews, you can help your business have greater search visibility.
90%+ of Shoppers
Use online reviews
Higher Google Visibility
Through active reputation management
More Trust
Before customers visit your dealership
A Fully Managed Reputation Solution
Stream’s Reputation Management team handles the day-to-day management of your online reputation so your team can stay focused on delivering exceptional customer experiences.
Included with Reputation Monitor
Professional Responses Across Up to Five Review Platforms
Spam Review Identification and Removal Support
Crisis Management Support
Dedicated Reputation Specialists Managing Your Account
Included with Reputation Optimizer
Professional Responses Across Up to Five Review Platforms
Spam Review Identification and Removal Support
Internal text message platform designed to organically generate more positive reviews and keep negative reviews internal
Crisis Management Support
Dedicated Reputation Specialists Managing Your Account
Monthly performance reports
Monthly competitor analysis
Both programs are powered by RealTime Feedback, an industry leader in the Reputation Management space. With our programs you will get the cutting-edge technology of RTF combined with the expertise of Stream’s Reputation Management team providing insights and managing all responses for you.
Reputation Optimizer: Client Success Story
Witness the immediate impact of Stream’s Reputation Optimizer. This case study highlights the impressive first-month results for a Mazda dealer in Texas, demonstrating rapid improvement in online presence and customer perception.
+257%
Review Volume Increase
Dramatic growth in new reviews within the first month.
90.3
NPS Score
Achieved a “world-class” Net Promoter Score in March.
20%
Rating Success Rate
175 ratings from 876 requests (33.4% CTR), significantly above the 10% industry benchmark.
4.81
Average Review Rating
Increased from 3.86 to 4.81 stars (+25%) in just one month.
Why Stream Companies
Unlike self-service platforms, Stream provides a fully managed reputation management solution backed by experienced specialists. Our team responds to reviews, supports spam review removal, and provides guidance during reputation challenges, giving your business expert support without adding to your team’s workload.
